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VMware vSphere: Troubleshooting (V5.5)

This hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware® vSphere® environment. This workshop also increases your skill and competence in using the command line to analyze problems. The workshop is based on VMware ESXi™ 5.5 and VMware vCenter Server™ 5.5. You will spend approximately 75% of class in hands-on labs.

  • Use the VMware vSphere Web Client, the command line, and log files to diagnose and correct problems in vSphere
  • Configure SSL certificate issues
  • Troubleshoot networking issues
  • Troubleshoot storage issues
  • Troubleshoot single sign-on issues
  • Troubleshoot vCenter Server issues
  • Troubleshoot ESXi host issues
  • Troubleshoot VMware vSphere High Availability cluster issues
  • Troubleshoot VMware vSphere vMotion® issues
  • Troubleshoot virtual machine issues
  • System administrators
  • System integrators
  • VMware® Certified Professional 5 - Datacenter Virtualization (VCP5-DCV)
  • Equivalent knowledge and administration experience with ESXi and vCenter Server
  • Experience working with a command-line interface is highly recommended

1. Introduction to Troubleshooting

  • Using a structured approach to troubleshooting


2. Troubleshooting Tools

  • Adding the VMware vSphere Management Assistant to an Active Directory environment
  • Using commands to record information about your vSphere configuration
  • Locating important log files
  • Installing the VMware vSphere Syslog Collector
  • Gathering log bundles for technical support


3. SSL Certificates

  • Implementing SSL certificates for vCenter Server
  • Implementing SSL certificates for ESXi


4. Networking

  • Troubleshooting standard switch issues
  • Troubleshooting virtual machine network connectivity issues
  • Troubleshooting management network connectivity issues
  • Troubleshooting distributed switch issues


5. Storage

  • Troubleshooting LUN connectivity issues
  • Troubleshooting multipathing issues


6. Cluster Management

  • Troubleshooting vSphere cluster issues
  • Troubleshooting vSphere vMotion issues


7. vCenter Server and ESXi

  • Troubleshooting vCenter Server service issues
  • Troubleshooting ESXi host issues


8. Virtual Machines

  • Troubleshooting virtual machine state issues
  • Troubleshooting VMware Tools™ installation issues
  • Troubleshooting VMware snapshot issues
  • Troubleshooting virtual machine power-on issues


You will spend approximately 75% of class in hands-on labs.

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